Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the lobby secure. You control your data — request a copy, ask us to delete it, or update your details anytime through account settings or support.

Account data you providePayment transaction recordsDevice and session logsYour access and deletion rights
babu play How We Handle Your Account Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about what we collect, want to request your data, or need to update or delete information, our support team handles every privacy query directly. Reach us through live chat for same-session answers, email for detailed requests, or the account-settings privacy tab to submit a formal data request.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need help with a privacy or data request.
Email Support Write to our support email with your registered mobile number and a clear description of your request — access, correction, or deletion. We'll reply with the information or the action timeline, usually within a few business days.
Account Privacy Tab Log in, head to account settings, and tap the Privacy section. You'll see options to download your data, request deletion, or update your wallet preferences. Submit the form and we'll process it from our end.
DATA PRACTICES

Security, Cookies and Retention

We encrypt your account credentials and wallet transaction data in transit and at rest. Session cookies keep you signed in and remember your language preference; analytics cookies help us see which lobby sections get the most traffic so we can improve layout. You can disable cookies in your browser, though some account features may require you to log in again. We retain transaction records for the period required under Bangladesh financial reporting rules, then archive or delete them. If you close your account, we'll delete your personal details within a reasonable period after settling any outstanding balance.

Encryption Standards

Your password, wallet details and transaction history are encrypted using industry-standard protocols. We don't store your bKash, Nagad or Rocket PIN — those stay with your wallet provider, and we only receive a transaction confirmation code.

Cookie Use

Session cookies remember your login so you don't have to sign in on every page. Analytics cookies show us which game categories and payment methods are popular.

Data Retention

We keep account and transaction records for the period required by local reporting rules, then archive or delete them. If you request deletion, we'll remove your personal details after verifying there are no pending transactions or disputes.

Your Rights

You can request a copy of your data, ask us to correct outdated information, or request deletion at any time.

Common Privacy Questions

We collect your mobile number, the password you choose, and the wallet details for bKash, Nagad or Rocket. We also log your device type, IP address and session times to help protect your account from unauthorised access.

We share transaction details only with the payment processor handling your bKash, Nagad or Rocket transfer. We don't sell your information to advertisers or other companies. If local law requires us to report certain records, we comply with those obligations.

Log in and visit the privacy tab in account settings, or write to our support team with your registered mobile number. We'll verify your identity and send you a copy of your personal data and transaction history within a reasonable timeframe.

Yes. Submit a deletion request through the privacy tab or contact support. We'll verify there are no pending transactions or disputes, then remove your personal details. Transaction records required for financial reporting will be archived according to local rules.

We use session cookies to keep you logged in and analytics cookies to see which lobby sections are popular. You can disable cookies in your browser settings, though you may need to sign in again each visit and some features might not work as smoothly.

We retain transaction records for the period required under Bangladesh financial reporting rules, then archive or delete them. If you close your account, we'll delete your personal details within a reasonable period after any outstanding balance is settled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.